Bringing The World Home To You

© 2024 WUNC North Carolina Public Radio
120 Friday Center Dr
Chapel Hill, NC 27517
919.445.9150 | 800.962.9862
91.5 Chapel Hill 88.9 Manteo 90.9 Rocky Mount 91.1 Welcome 91.9 Fayetteville 90.5 Buxton 94.1 Lumberton 99.9 Southern Pines 89.9 Chadbourn
Play Live Radio
Next Up:
0:00
0:00
0:00 0:00
Available On Air Stations

Blue Cross Software Glitches Delay Claim Payments

Blue Cross and Blue Shield has said it might remove some of its health insurance policies under the Affordable Care Act.
Jed Record
/
Flickr Creative Commons

Nearly a hundred health care providers have filed complaints saying Blue Cross and Blue Shield of North Carolina has not paid their claims for months.

The state's largest insurer says software glitches are to blame. Since January, thousands of customers have been over-billed, enrolled in the wrong plans, dropped from coverage, or did not receive proper insurance cards. And that means providers can not properly bill the insurance company for their services.

The backlogged claims are putting some small doctor's offices at risk of shutting down.

Host Frank Stasio talks with News and Observer reporter John Murawski about the effects of the software glitches at Blue Cross and Blue Shield of North Carolina.

Stay Connected
Will Michaels is WUNC's Weekend Host and Reporter.
Longtime NPR correspondent Frank Stasio was named permanent host of The State of Things in June 2006. A native of Buffalo, Frank has been in radio since the age of 19. He began his public radio career at WOI in Ames, Iowa, where he was a magazine show anchor and the station's News Director.
Related Content