Bringing The World Home To You

© 2021 WUNC North Carolina Public Radio
120 Friday Center Dr
Chapel Hill, NC 27517
919.445.9150 | 800.962.9862
91.5 Chapel Hill 88.9 Manteo 90.9 Rocky Mount 91.1 Welcome 91.9 Fayetteville 90.5 Buxton
Play Live Radio
Next Up:
Available On Air Stations
Business & Economy
WUNC reports from Greensboro about Guilford County and surrounding area.

AmEx Will Close Greensboro Call Center

American Express plans to close a call center in Greensboro that employs 1900 employees.

Company officials say the decision to close the service center was not based on employees' performance. It's because these days many customers prefer to check their balances and pay bills online rather than calling an operator for help.

The company expects about 400 employees to be reassigned to work from home. Others will be offered jobs at one of American Express' centers in Fort Lauderdale, Phoenix, and Salt Lake City. The company is building a new $500 million dollar data storage center in Greensboro that's expected to employ 50 or 60 people, but its function is as a computer storage facility that will safeguard crucial company information. American Express officials say there will be no layoffs for ninety days so there's time for employees to understand what their options are.

More Stories