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'Notes From A Public Typewriter' Muse On Everything From Cats To Commencement

Patrons leave all kinds of messages on the vintage typewriter at Literati bookstore in Ann Arbor, Mich.
Mike Gustafson
Patrons leave all kinds of messages on the vintage typewriter at Literati bookstore in Ann Arbor, Mich.

When it's closing time at Literati Bookstore in Ann Arbor, Michigan, co-owner Michael Gustafson runs through a checklist that, for the most part, is pretty routine. First, make sure all the customers have gone, lock the doors and take out the garbage and the recycling. Shelve any stray books, adjust the tables, turn off the music.

Then, after closing out the registers, Gustafson descends one last time to the store's lower level, the part of the bookstore stuffed with volumes on cooking and gardening, travel and history. And he sits down at an old typewriter to read the notes the day's customers have left behind.

On busy days, there are dozens and dozens of them.

"It's sort of detective work," Gustafson tells NPR's Ari Shapiro. "I read every single note because I'm terrified I'm going to miss something. I can't throw away any of these notes. I've got a filing cabinet of just thousands of pages." Literati's public typewriter is an experiment that started in 2013, when Michael Gustafson and his wife Hilary opened the store, and they've received thousands of anonymous messages since.

And now, Michael — with designer Oliver Uberti — has compiled some of his favorite notes into a book, Notes From a Public Typewriter.

It's a wide-ranging collection.

There are notes about childhood:

On sobriety:

And on school:

And on cats:

"I remember when we got that note and I took the page out of the typewriter and I showed it to staff and we were all just bawling," Michael says. "All of us were just crying. That was one of the first few notes that we got that struck a chord in me that there was something happening here."

It's just been a wonderful sort of diary of a town, happening in a bookstore.

The story of the Literati typewriter begins with a 1930s Smith-Corona that Michael inherited from his grandfather. For several years, it resided resided in his Brooklyn apartment — in fact, Hilary remembers the typewriter being there when she first met Michael, and then when they moved in together.

"I was very curious about it," Hilary says. "He used to write his grandmother letters on it — this old, somewhat clunky machine in our tiny Brooklyn apartment." When the couple decided to move back home to Michigan to open a bookstore in Ann Arbor, they decided to base their logo on Grandfather Gustafson's typewriter.

And, on a whim, Michael decided to set one up downstairs — not the precious original, just a regular old typewriter. He envisioned customers stringing out one long story, maybe over decades, with each typist picking up the thread where the last person left off. But instead, something magical — and totally surprising — happened.

The notes started pouring in.

Love letters, poems, quotes, sprawling meditations on life. Notes written over the top of others, single words, perfectly spaced paragraphs. When it's commencement time at the University of Michigan, advice for new graduates fill the pages. When the holiday season approaches, typists leave notes about the family members they wish were still alive to celebrate with. And of course, the occasional fart joke bumps up against a deeply personal confession.

"It's just been a wonderful sort of diary of a town," says Michael, "happening in a bookstore."

This story was produced for radio by Sam Gringlas and Connor Donevan, and adapted for the Web by Sam Gringlas and Petra Mayer.

Copyright 2023 NPR. To see more, visit

Sam Gringlas is a journalist at NPR's All Things Considered. In 2020, he helped cover the presidential election with NPR's Washington Desk and has also reported for NPR's business desk covering the workforce. He's produced and reported with NPR from across the country, as well as China and Mexico, covering topics like politics, trade, the environment, immigration and breaking news. He started as an intern at All Things Considered after graduating with a public policy degree from the University of Michigan, where he was the managing news editor at The Michigan Daily. He's a native Michigander.
Ari Shapiro has been one of the hosts of All Things Considered, NPR's award-winning afternoon newsmagazine, since 2015. During his first two years on the program, listenership to All Things Considered grew at an unprecedented rate, with more people tuning in during a typical quarter-hour than any other program on the radio.
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