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The Division of Motor Vehicles is using interns to help manage long lines at driver's license offices. DMV wants to put people at office entrances to help check documents and paperwork, a process referred to as "triage," but in many locations it doesn't have enough staff.
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The N.C. Office of the State Auditor released its look into the Division of Motor Vehicles. It found that wait times have increased since 2019, staffing levels of driver license examiners remain low and DMV technology is perilously outdated.
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State lawmakers are trying to address long lines at the Division of Motor Vehicles by making it easier to renew driver's licenses online.
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Since Republican Dave Boliek won last year’s election for state auditor, the position has been getting more powerful. He’s now responsible for appointing and overseeing the State Board of Elections, and lawmakers want to put him in charge of a sweeping government efficiency review.
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Stein, a Democrat, asked lawmakers to fund 85 new positions at NCDMV. His request was included in a budget written and approved by Republicans in the North Carolina House.
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State lawmakers want to crack down on drivers who they say are going too slow on the state's highways. A bill that passed the House Transportation Committee Wednesday would require slower drivers to move out of the left lane if they're "impeding traffic."
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Boston Consulting Group will assess "priority services" offered by the North Carolina Division of Motor Vehicles
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Many states, including Arizona, Colorado, Maryland, and Georgia, are starting to issue mobile licenses that drivers carry in a digital wallet on their smartphones.
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Governor Roy Cooper appointed Wayne Goodwin to lead NCDMV in 2022. He faced questions from the legislature over wait times at driver's license offices in fast-growing areas of the state.
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With long-time state auditor Beth Wood resigning after misusing state vehicles and crashing one of them, her appointed replacement is vying for a full term in a race full of issues ranging from the DMV to DEI. Incumbent Democrat Jessica Holmes faces Republican Dave Boliek.