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Audit Finds DHHS Did Not Fully Test New Computer System

Computer, medical.
Tabitha Kaylee Hawk via flickr, Creative Commons
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The state Auditor has found that the North Carolina Department of Health and Human Services did not fully test a new computer system.

The DHHS system was installed to start processing Medicaid claims beginning in July.   Beth Wood's audit found that the nearly $500 million computer system was not put through all of its paces.  The report raises questions about the software and its ability to handle Medicaid claims paid by the state that exceed $12 billion. 

Wood's report identified other problems such as privacy and security measures not being set and no system in place to ensure it's ready to go. New DHHS secretary Aldona Wos did not dispute the audit's conclusion.  She said in an eight-page response included with the audit that her department couldn't assess whether the software meets the needs of its users.  Wos says the agency is working to resolve the issue.
 

Gurnal Scott joined North Carolina Public Radio in March 2012 after several stops in radio and television. After graduating from the College of Charleston in his South Carolina hometown, he began his career in radio there. He started as a sports reporter at News/Talk Radio WTMA and won five Sportscaster of the Year awards. In 1997, Gurnal moved on to television as general assignment reporter and weekend anchor for WCSC-TV in Charleston. He anchored the market's top-rated weekend newscasts until leaving Charleston for Memphis, TN in 2002. Gurnal worked at WPTY-TV for two years before returning to his roots in radio. He joined the staff of Memphis' NewsRadio 600 WREC in 2004 eventually rising to News Director. In 2006, Raleigh news radio station WPTF came calling and he became the station's chief correspondent. Gurnal’s reporting has been honored by the South Carolina Broadcasters Association, the North Carolina Associated Press, and the Radio Television Digital News Association of the Carolinas.
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