There are a lot of ways to get health information… from the doctor, the Internet, books, patient handouts, friends and family. But how do you know what information is best for you? Wading through and understanding it, contradictions and all, is a function of health literacy - the ability to understand and follow the doctor’s advice. Without that, even patients with good medical insurance can lose out. Rose Hoban reports for our series "North Carolina Voices: Diagnosing Health Care."