Guilford County school officials and the manufacturer of tablet computers once used in district classrooms disagree on why thousands of devices broke. Asus, the company that built the more than 15,000 tablet computers used for a time in Guilford County classrooms, is not taking blame for melted chargers. In a statement Asus says is has run tests on its products and found no problems. The tablet program was paused in October after thousands of devices broke and nearly a dozen chargers partially melted. School officials believe the devices were defective. Meanwhile students are without tablets and the school system is working with Amplify, a for-profit education company to find another manufacturer and try to re-start the program.
“This doesn’t really change out view of what happened and our view of what’s needed to move forward, which is still to make sure that we get the products and services at the expected quality,” said Nora Carr, Chief of Staff for Guilford County Schools.